Privacy policy
Privacy Policy
Last updated: May 4, 2026
Celes operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Celes is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, depending on how you interact with the Services and as permitted or required by applicable law:
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Contact details including your name, billing address, shipping address, phone number, and email address.
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Financial information including payment card information, transaction details, payment confirmations, and other payment-related details.
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Account information including your username, password, preferences, and settings.
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Transaction information including the items you view, add to your cart, purchase, return, exchange, or cancel.
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Communications with us including information you include in customer support requests or messages.
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Device information including your browser type, IP address, and device identifiers.
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Usage information regarding how you interact with the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you when you create an account, place an order, contact us, or interact with our Services.
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Automatically through cookies and similar technologies when you use our website.
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From service providers that support our store operations.
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From partners or third parties where permitted by law.
How We Use Your Personal Information
Depending on how you interact with us, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your information to process payments, fulfill orders, provide shipping updates, manage returns or exchanges, maintain your account, remember your preferences, and improve your shopping experience.
Marketing and Advertising
We may send you promotional emails, offers, updates, and advertisements related to our products and services. You may unsubscribe at any time.
Security and Fraud Prevention
We use your information to protect our website, customers, and business from fraudulent, unauthorized, or illegal activity.
Communicating with You
We use your information to provide customer support and respond to inquiries or requests.
Legal Reasons
We may use your information to comply with legal obligations, enforce our policies, or protect our legal rights.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
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With Shopify and service providers who help operate our store, including payment processors, shipping providers, analytics providers, and customer support services.
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With marketing and advertising partners.
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When required by law or legal process.
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To protect the rights, property, and safety of Celes, our customers, or others.
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In connection with a business transaction such as a merger or acquisition.
Relationship with Shopify
Our store is hosted by Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services securely.
Information you provide through our store may be shared with Shopify and certain third parties to support store functionality, payment processing, analytics, fraud prevention, and advertising services.
To learn more about how Shopify uses your personal information, please visit:
https://privacy.shopify.com/en
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of these external websites.
Children's Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
Security and Retention of Your Information
We take reasonable precautions to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including:
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The right to access your personal information
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The right to correct inaccurate information
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The right to request deletion of your information
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The right to opt out of marketing communications
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The right to request a copy of your personal data
To exercise these rights, please contact us using the details below.
Complaints
If you have concerns about how we process your personal information, please contact us and we will do our best to resolve your concerns.
International Transfers
Your personal information may be transferred, stored, or processed outside your country of residence where our service providers operate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with a revised "Last updated" date.
Contact
If you have questions about this Privacy Policy or would like to exercise your rights regarding your personal information, please contact us at: